About Us

Effective date and last updated: October 26, 2026

Lunvexal is an online retail brand focused on clear product information and a straightforward shopping experience. Our product pages describe the items available for purchase, their prices and relevant specifications so you can decide whether they meet your needs.

We support customers from order placement through delivery and after-sales service. If you need clarification about an item, an order or a return, please contact us before or after purchasing. We do not claim certifications, local manufacturing, awards or product benefits unless supported by the information provided for that item.

Our legal business identity and contact details are listed below. The registered address identifies our business and is not automatically a return warehouse. Please request return instructions before sending any goods. Customers can review our Shipping Policy, Return Policy, Privacy Policy, Terms of Service and Terms of Purchase for the rules that apply to their orders.

Business Information

Lunvexal is operated by Shaanxi Chaoyongkun Yuqing Technology Co., Ltd.

Registered business address: G157, Room 412, Unit 2, Building 6, Phase II, Linkong Industrial Park, Airport New City, Xixian New Area, Shaanxi Province, China.

Website: https://lunvexal.com

Email: service@lunvexal.com

Telephone: +86 29-38020286

Customer service hours: Monday through Friday, 9:00 AM to 6:00 PM Eastern Time (ET, observing EST or EDT as applicable), excluding U.S. federal holidays. These are customer support hours, not a statement that the company is located in the United States. We aim to respond within two business days.